Hotmail login gives you access to Hotmail inbox from where you can send, receive and manage emails. As Microsoft has unified its login page Hotmail sign in allows you to access Microsoft services like Office 365 online, OneDrive, Skype, etc. Don’t have a Microsoft account? You can get one with Hotmail sign up.
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Hotmail login interface is changing continuously, and even inbox is being regularly upgraded. All Microsoft emails are now Outlook mail. Only your email address will be Hotmail.com. Everything else has been changed to Outlook.com. You can log in to Hotmail email from PC/Desktop, tablets, Mac, and mobiles or if you wish you can also access via smart TV as well.
Hotmail Login from the Web
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Login procedure is the same for Outlook.com as well as Live Mail.
- Step 1: Visit hotmail.com. This web address will automatically redirect you to Outlook login home page. Click ‘Sign in‘ icon as shown below or at the top right corner.
- Step 2: Enter your Hotmail email id in the first box displaying ‘Email, Phone, or Skype name‘ and click ‘Next’. We suggest entering your full email address like ‘[email protected]’.
- Step 3: Enter your Hotmail password and click ‘Sign in’. Remember passwords are case-sensitive so if it says the password is incorrect, check whether caps lock is on or you entered a wrong password.
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If you want your device to remember your login details, check the box ‘Keep me signed in‘ before clicking ‘Sign in‘, so you don’t have enter login credentials every time. Please note, this is only recommended for personal computers and laptops.
Hotmail Login from Mobile Device (Android and iOS)
Your favorite Hotmail can also be accessed from Android and iOS devices as well. The Hotmail email app is named as Outlook in App Store and Google Play store. Here are the steps for Hotmail login from mobile.
- Install ‘Outlook’ app to your mobile device.
- After installation, open the app.
- You are on home interface of the app, click get started to sign in to your Hotmail for mobile.
- Enter your Hotmail email and click ‘Continue’.
- At this point, you need to enter the password of your Hotmail account. Please make sure you enter the correct password of your email. After that. click ‘Sign In’.
- On the next step, you will be notified that your account has been added to Hotmail mobile app. If you want to add more accounts, you can continue. Or click ‘Skip’ to go to your inbox.
- You will get an introduction on how to use the app on the next step. You can skip this if you are familiar to the Hotmail mobile app.
- Congratulations! You have successfully signed in to your Hotmail mobile app.
Hotmail Sign in via Windows App
Windows PC user can access Hotmail from Mail app, which can be downloaded from Microsoft store.
- Open Mail app from programs or search ‘Mail’ from Cortana/Search box.
- Click on the menu of Mail app and select Accounts > Add Account. You can also do this by setting > Manage Accounts > Add account
- You’ll be asked to choose the type of your email, select Outlook.com.
- Enter your Microsoft account and password and click sign in.
You will reach your Hotmail inbox which is now named as Outlook Mail. You can access all your old Hotmail emails and contacts at outlook.com. If you face any issues in Hotmail account login, please visit Hotmail login support page.
Hotmail Login in English
Microsoft has shut down its service to provide emails by region and language. Now, all the regional domains are redirected to its outlook.com domain with the only option for Hotmail Login in English. Previously supported languages are not valid for login. However, you can change the language of your inbox to English or your preferred language from English. Please see below steps to change your Hotmail to English.
- Log into your Hotmail inbox and click Gear sign on the top of the page, left to your profile.
- You will get a drop-down menu, click ‘Options’.
- On the left side of the page, You will see a drop-down menu with ‘General’. Expand it and click ‘Region and Time Zone’.
- Please choose your preferred language. You can choose your native language as well as change it to English from your Native language. Click ‘Save’ if you want to keep the changed language or click ‘Discard’ if you don’t want any changes. The page will restart if you choose to save.
- Now you will be able to see the changed language instantly. You can also revert to the older language by following steps 4 and 5.
Please note that this will not let you login Hotmail in English. This will only enable your desired language after you log into your Hotmail account.
Two-Step Verification for Hotmail.com Login
Two-step authentication lets you sign in to Hotmail email account securely. If your Hotmail account contains sensitive personal or business information, it would be better to use two-step verification for Outlook email login. When two-step verification is enabled, you have to enter additional security code after you enter Hotmail login password. You can get security codes via Text, Email, or Authenticator app.
In your personal and trusted device, check/tick on the option ‘I sign in frequently on this device. Don’t ask me for a code.’ By doing so, you don’t have to enter two-factor authentication code for Hotmail sign in for that particular device in future unless you clear web cache/cookies.
Watch Hotmail Sign In Steps:
Turn on or turn off Hotmail Two-step Verification Code
- Go to Microsoft Account Settings > Security & Privacy > More Security Settings >Two-Step Verification > Turn on two-step verification.
- To disable, follow the same process, and click > Turn off two-step verify. When you set up the authenticator app, you don’t need to wait for a text to arrive in your cell. It will work even when you are traveling abroad or places without a mobile network.
For Hotmail account Login to iPhone and Android, please visit Hotmail mobile page. But, if you want to sign in on Hotmail Mobile site you can follow the steps mentioned above from your mobile browsers. (Chrome, Edge, Safari, Firefox, Opera)
Continue to Official Hotmail Site
Common Hotmail login problems and their solutions
Hotmail & Outlook users face some problem while accessing their emails. Here we are trying to help you with some common Hotmail login problems.
Many of Hotmail login problems are not actual problems; you can solve them without any problem. While some of the issues are big and you need help from Microsoft. Some of the issues are incorrect username/password, hacked accounts, disabled account, etc. Most of the common problems are listed below with possible solutions.
Solution to Hotmail Login Problems
Unable to login to Hotmail? Try some of the remedies below.
- Check the status of the service.
Check the exact status of the server of Microsoft on https://portal.office.com/servicestatus. It will show you if there are any temporary server issues on your location. In the event of Hotmail down, you can’t do anything from your side except wait for it to come online. If everything is up and running well, follow the next step. - Check firewall or antivirus program settings.
Antivirus program installed to protect your personal computer sometimes blocks the Hotmail website. Check your configuration, if you’ve enabled ‘Internet Email Auto-Protect’ or ‘Internet Email Protection’ disable it, or try signing in using next alternate devices. - Check/Update your internet browser.
Sometimes, we fail to login to Outlook.com because of the browser that we’re using for web surfing. In this case, we suggest to update or install the browser to the latest version that is available to your location. Some features of Outlook may not be available on the old version of web browsers.
If your problem is account related rather than connectivity related, then we suggest you check some of the possible solutions below.
Other Hotmail Sign In Problems
- Username and Password do not match.
This issue is noted as the most common Hotmail Login problems because most of us forget our login credentials of Outlook account. If you get pop-up message ‘Username and Password do not match’ then make sure you entered the correct username and its password. First check whether Caps Lock key is on or not, because Outlook.com passwords are case sensitive. You need to type your full email address, don’t omit @Hotmail.com portion while entering your username. If everything is okay and still you didn’t make it, try reset Hotmail password.
- Account temporarily blocked.
It can be frustrating if your Hotmail account gets blocked unknowingly and you can’t log in while you need it the most. Have patient. You can get it back. Sometimes email service provider temporarily blocks your account if it caught on any suspicious activities on your account. Generally, if your account is found involved in spamming then you might get blocked.
To unblock your Microsoft account, sign into it and do follow the on-screen instructions to get a security code. Enter the code after you receive. - Accidentally deleted all emails from the inbox.
You can recover your emails that you accidentally deleted in past days. And this feature also helps in case if any hijacker hacked your Outlook account (can’t access Outlook) and came to delete your all-important emails from the inbox. To recover deleted emails, click ‘Deleted’ folder located on the left-hand side of Hotmail email inbox. Then select emails that you want to retrieve.
Notice that: Recovering emails feature is not available on child accounts. If you delete emails from child’s account, they will be removed forever. - Didn’t receive the verification code.
If you’re using two-step verification to login or sign in Outlook.com with single-use code, the verification code is essential to complete Outlook login. And if you failed to receive the verification code, make sure that you entered the correct mobile number, and you’ve access to it. We suggest you to use Authentication app to generate code, so you don’t have to rely on the text message to receive security code. - Synchronization error 8500201D
Microsft support says they are aware of the issue and engineers are working to solve this problem. So there are no other ways except waiting for now.
Hotmail Account Deleted
You may have kept Hotmail as a backup email account for other service or Social media like Facebook, Twitter, etc. But when you try to access Hotmail after a long period, it may say your Hotmail account doesn’t exist. It’s because if your Microsoft account is not active. Please see the table below to find if your Hotmail account is still active based on your last login.
If the last time you signed in was |
Your account would expire |
Before June 2014 | After 1 year of inactivity |
June 2014–August 2015 | After 2 years of inactivity |
After August 2015 | After 5 years of inactivity |
If you’ve any other Hotmail login problems or Hotmail errors rather than listed above, we recommend you to visit the Hotmail support forum.
Rob Lennon says
Help!,
We are currently overseas for 6 weeks. Every where we go we get frozen out of our account because it seems like someone else is using our account. They are not. I have had to send for code s to re activate our account but am no totally locked out and now totally confused. Our user name is *******@hotmail.com. This really beginning to ruin our holiday. Please send a message to the mobile number to confirm what I should next. We are on a cruise and get to pets about every send day. Soon we will be in USA.
Login Support says
Hello Rob
Hotmail tries to protect your account if someone tries to login from unknown location. If you can get text, you can easily verify it’s you.
And don’t share your email address and password in internet. Never ever type your password in comment box.
Dale says
I want to sign in to Hotmail from another device but it keep me asking security code, what can i do?
Login Support says
Hello Dale
This is security feature of Hotmail account to prevent someone else logging into your account. To bypass this security step when logging into Hotmail you can set ‘remember this device’ in which Hotmail ask security verification. Another reason for verification may be 2 step verification. You can turn it off, if you regularly sign in to Hotmail from new devices.
GARY E MARSHALL says
I switched from Roboform to Last pass and before I could find the old password I was locked out. I still do not know the old password and am at a loss when I am allowed back on.
Linda knutson says
I cannot access my email (Hotmail). Keeps telling me it needs my pw then when I enter it -it asks me for a code
nawa says
Hello Linda Knutson
If you are login to Hotmail after a long time, log in from unknown device or place then Hotmail may ask you to enter code. It is for your account security. Enter the code and you’ll be fine, you’ll receive the code on your phone. If you are still unable to sign in then reset Hotmail password.
Jacqueline Syme says
I cannot send emails frOm my hotmail account
Sudan says
Hello Jacqueline Syme,
There could be several reasons behind this. Sometimes bad network connection causes interruption to the connection to Outlook server. If everything is fine try these Outlook email solutions.
Marilyn Vermunt says
I am pissed off thatmy hotmail account has changed. I have lost some important emails thatI need. This site is so busy and confusing and I hate the advertisements. we are inundated with stupid ads in everything we do. Can I not just have a simple clean hotmail accoun. I will be be dropping my hotmail account!!!
nawa says
Hello Marilyn
You are using Hotmail from web or mobile app? And if you are using official Outlook Mail app from Microsoft?
In comparison to many other email providers, Hotmail has very few ads.
To completely remove ads, you can buy office 365.
Fraser Kirwan says
What the bloody hell are you people in at Hotmail doing? All i want to do is check my inbox and you have all this other shit happening and i can’t access my inbox. get your act together and stop stuffing around with something that worked well before now. Allow me to get into my inbox and check my mail or i will have to go to Yahoo.
Sudan says
Hello Farser Kirwan,
You may have entered wrong username/email address, or Hotmail account login password. First check whether CapsLock is ON or NOT, Hotmail password is case sensitive and do not omit @hotmail.com portion on email address. If everything is fine, you can easily reset Hotmail login password and gain access to Hotmail Inbox. Follow steps to reset Hotmail password here: https://signinsupport.com/reset-hotmail-password/
brown says
can not sign in to check my email, being trying for two hour, can not finish important work. when you join up with outlook Hotmail with to shit. if I can not do a simple thing like login in, I have to go to yahoo, because Hotmail is wasting my time. please do not tell me to check my password and login, done it,
nawa says
Hello Brown,
What does it say when you try to sign in? Can you specify the problem you are facing?
Jenniger Lenon says
A lot of my emails are not coming through, try to get codes sent from important login things and they are not showing up.
nawa says
Hello Jenniger,
Many times, such emails sent into the junk folder. So if you don’t get emails in inbox, don’t forget to check Junk folder.