Hotmail & Outlook users face some problem while accessing their emails. Here we are trying to help you with some common Hotmail login problems.
Many of Hotmail login problems are not really problems, you can solve them quite easily, while some of the issues are big and you need help from Microsoft. Some of the problems are incorrect username/password, hacked accounts, disabled account etc. Most of the common problems are listed below with possible solution.
Solution to Hotmail Login Problems
Unable to login to Hotmail? Try some of the remedies below.
- Check the status of the service.
Check the exact status of the server of Microsoft on status.live.com. It will show you if there are any temporary server issues on your location. In the event of Hotmail down, you can’t do anything from your side except wait for it to come online. If everything is up and running well, follow next step.
- Check firewall or antivirus program settings.
Antivirus program installed to protect your personal computer sometimes blocks Hotmail website. Check your configuration, if you’ve enabled ‘Internet Email Auto-Protect’ or ‘Internet Email Protection’ disable it, or try signing in using next alternate devices.
- Check/Update your internet browser.
Sometimes, we fail to login to Outlook.com because of the browser that we’re using for web surfing. In this case, we suggest to update or install the browser to the latest version that is available to your location. Some features of Outlook may not be available on the old version of web browsers.
If your problem is account related rather than connectivity related then we suggest you to check some of the possible solutions below.
Other Hotmail Sign In Problems
- Username and Password do not match.
This issue is noted as the most common Hotmail Login problems because most of us forget our login credentials of Outlook account. If you get pop-up message ‘Username and Password do not match’ then make sure you entered the correct username and its password. First check whether Caps Lock key is on or not, because Outlook.com passwords are case sensitive. You need to type your full email address, don’t omit @Hotmail.com portion while entering your username. If everything is okay and still you didn’t make it, try reset Hotmail password.
- Account temporarily blocked.
It can be frustrating if your Hotmail account get blocked unknowingly and you can’t login on your need basis. Have patient, and you can get it back. Sometimes email service provider temporarily blocks your account if it caught on any suspicious activities on your account. Generally, if you account found involved in spamming then you might get blocked.
To unblock your Microsoft account, sign into it and do follow the on-screen instructions to get a security code. Enter the code after you receive.
- Accidentally deleted all emails from the inbox.
You can recover your emails that you accidentally deleted in past days. And this feature also helps in case if any hijacker hacked your Outlook account (can not access Outlook) and came to delete your all-important emails from the inbox. To recover deleted emails, click ‘Deleted’ folder located on the left-hand side of Hotmail email inbox. Then select emails that you want to retrieve.
Notice that: Recovering emails feature is not available on child accounts. If you delete emails from child’s account, they will be removed forever.
- Didn’t receive the verification code.
If you’re using two-step verification to login or sign in Outlook.com with single-use code, the verification code is essential to complete Outlook login. And if you failed to receive the verification code, make sure that you entered the correct mobile number, and you’ve access to it. We suggest you to use Authentication app to generate code, so you don’t have to rely on the text message to receive security code.
- Synchronization error 8500201D
Microsft support says they are aware of the issue and engineers are working to solve this problem. So there are no other ways except waiting for now.
Hotmail Account Deleted
You may have kept Hotmail as a backup email account for other service or Social media like Facebook, Twitter etc. But when you try to access Hotmail after a long period it may say your Hotmail account doesn’t exist, it’s because if your Microsoft account is not active for 270 days. So log in to Microsoft account at least once in a 8 month so it doesn’t get expired automatically.
If you’ve any other Hotmail login problems or Hotmail errors rather than listed above, we recommend you to visit Hotmail support forum.